Responsible gambling
At Powerball Lottery Casino, we understand the importance of responsible gaming practices to ensure that our players enjoy a safe and enjoyable experience. We are committed to promoting healthy gaming habits and providing tools to support you in maintaining control over your play.
Tools for Responsible Gaming
- Deposit Limits: Set daily/weekly/monthly limits on your deposits to manage your spending.
- Loss Limits: Set limits on the amount of money you can lose in a day, week or month.
- Time-Outs: Temporarily close your account from 24 hours to 30 days.
- Self-Exclusion: Permanently exclude yourself from playing for specified periods (6 months - 5 years) or permanently.
Reality Checks and Session Controls
- Enable reality checks that show pop-up reminders of time spent and net results every 30-60 minutes.
- Take a cool-off period, where new deposits and bets are temporarily blocked to encourage breaks from play.
Additional Support
- Access our comprehensive FAQ section for answers to frequently asked questions about responsible gaming.
- Link to international and Canada-specific help organizations such as:
- ConnexOntario (Ontario)
- Gambling Help Line of Ontario
- Provincial services like OLG in Canada
Age Verification Checks
We verify the age of all new players to ensure they are over 18 years old. If we suspect that you have not met our age requirements, your account will be locked until further verification.
Support for Problem Gamblers
If you or someone you know is struggling with problem gambling, please seek help from one of these organizations:
- GamCare (UK)
- Gambling Help Line Ontario
- ConnexOntario
- National Council on Problem Gaming
We are committed to promoting responsible gaming practices and providing support for those who need it.